General Privacy Policy

We strongly value our customers and their privacy and therefore all customer information will be used only to ensure efficient processing of customer purchases. This information will be used by us to contact and identify customers for their specific needs. We will not give, sell, rent, or loan any personally identifiable information to any third party, unless we are legally required to do so or you authorize us to do so. Click here to see our detailed privacy policy.

General Return Policy

Our return policy guarantees refunds or exchanges for defective products originating from the manufacturer or if out of box failure occurs. For exchanges, shipping costs for returns will be refunded to you. For returns email returns@chestersbabies.com. Click here to see our detailed return policy.

Warranty - Ardo Breast Pump

Standard manufacturers warranty of 1 year, with an extended guarantee for 400 hours use (as long as the green LED display is illuminated). However, there is at least the stipulated minimum legal guarantee period from the date of purchase.

Ardo medical AG warrants this unit in respect of materials and manufacturing defects.

The terms of the guarantee starts from the date of purchase. Defective materials will be replaced free-of-charge, during the life of the Guarantee, provided that the Guarantee has not been voided by unauthorized use or access to the unit. To ensure Guarantee cover, and the flawless functioning of the unit, the instructions in the User Manual must be followed, and only Ardo accessories used. The guarantee is void if the unit has been opened.